FAQ

Yes! The equipment in the studio is for hire. All hirers must be experienced glass artists and go through a quick induction process before being able to hire. If you are not expereinced and wish to learn how to use the equipment get in touch and we'll quote you on the cost of one-on-one training.

Yes! We currently run beginner and intermediate classes. Head to "BOOK A CLASS" to see our current classes offered or you can email us to see which one is right for you.

Yes, we take on coldworking jobs at an hourly rate of $65 per hour. Please send us an email with what you would like done and we can give you a quote.

We can do minor repairs on glass objects and in some cases re-make broken glass parts. However somethings are not salvagable. Please email us with photos of the repair request and we'll give you a quote and honest advice.

This is exactly the kind of thing we do! We're happy to prototype and produce runs of high quality bespoke glass objects. Everything is handmade in-house by the Hothaus team of glassblowers so we do work within certain parameters. Get in touch to find out more.

We charge a flat rate of $15 for domestic shipping within Australia. This includes our packaging costs. We ship with Australia Post and generally takes between 4-8 days to arrive. We send out a confirmation email with tracking as soon as we have packed up your piece and posted it.

International shipping is also available for a flat rate of $50.

We have been packing and sending glass for years! We take the upmost care to pack your piece carefully and safe to survive even the hardiest journey. In the very rare case that your piece arrives broken or damaged, please take photos and contact us immediately at info@hothaus.com.au and we will offer a refund or replacement.

We don't offer returns or exchanges for change of mind. All sales are final.